Online booking system | Registration platform

Norwich City Community Sports Foundation

"The switch from our old supplier to Participant has been extremely smooth without any delays. Our customers are already finding that completing a payment is much quicker and our back office admin has been reduced from 15 minutes per booking to 2 minutes."

Dan Crouch, Contracts and Performance Manager

Wellington Riding

"We have found the transition from our old system to Participant seamless and the staff to be very helpful and always responsive to any queries or amendments we may have.
The system has a number of features which we have found useful, one of them being the ability to take deposits by using the new ad hoc functionality and in turn enabling us to continue operating in line with our internal procedures.
We look forward to working with them on all of our future events."

Linda Rooke, Reception Co-Ordinator & Bookings Administrator

The Albion Foundation

"Following the implementation of our new platform we have seen a reduction in the amount of administration undertaken by the Albion Foundation team which has enabled us to focus on other aspects of the charity. The ongoing support we have received from Participant has been superb and we are delighted with the system and the functionality it offers us."

Rob Lake, Director and Hannah Horton, Administrator at the Albion Foundation

Naric

"We trialled the Participant system for our Annual Conference last year and following a successful implementation have decided to start using it to facilitate a wide range of our seminars as well.
The support offered from Participant during the setup process has been incredibly beneficial, with staff being very responsive and prepared to travel to us to ensure we are fully confident in using the system.
The Participant system is very intuitive so setting up events pages was straight-forward.
Thanks to Participant, the conference registration process on the day was seamless. We've received great feedback from our delegates.
We look forward to using the system and working with Participant in the future."

Joanna Surowiec, Events and Campaigns Executive

Verityping

"Participant has exceeded all hopes and expectations in their efficiency, courtesy, helpfulness and patience with our somewhat complicated requirements. Running touch typing courses for all ages, many with learning difficulties and with various discounts, the booking system required quite a lot of adjusting to start with but they were extremely willing to co-operate in every way and now their system runs perfectly. It has saved me an enormous amount of administrative work and those booking the course have unanimously said that it works well for them. A winner all around. Thank you so much Participant!"

Jane Verity, Business Owner

Adam Virgo Academy

"Participant UK have been absolutely crucial in the every-day running of our business. It is almost like having an extra 3 pairs of hands in the office! They have saved an abundance of time when taking bookings for our football academy. The system makes the every-day running of the academy and our bookings / reservations / refunds / numerous email send outs an absolute breeze. I'm not quite sure where we would be without the system Participant provide. 5 star service and system."

Adam and Jess, Adam Virgo Academy

Tidworth Polo Club

"We have been absolutely delighted with the Participant solution and their superb customer service. Our initial meeting took place on 16th May (2019) and within just 24 hours our branded page for our Help For Heroes event was live enabling our members and customers to make bookings. Since then we have taken bookings for the Rundle Cup online and have recently rolled out our Tedworth Park Ball offering on the solution. The system has enabled us to create a register of attendees for each event as well as reduce the amount of time spent dealing with registrations on the telephone and via email. We look forward to working with Participant on our future events and would highly recommend them to any organisation looking to streamline their booking processes."

Carole Nelson, Club Secretary

Maidenhead United Juniors FC

"Participant have come on board with the Football Club this season, they provide an online booking service for our popular Community activities. My role as Secretary for our brand new Juniors section of the club gives me responsibility for 35 teams and we currently have 369 young footballers registered with our teams. Fees and crucial contact information have been collected via the Participant solution in a format which makes it very easy for me to filter, scrutinise and reconcile details against our bank accounts and the Whole Game System.
Given that the parents of our young players will not have used the Participant system to register their children in this way before, I would say that this has been a significant success as we have had no major issues Any issues which we have had been 'user error' and have been easily rectified by Participant customer support who have been excellent in returning calls and e-mails and resolving issues almost immediately."

Neil Maskell, Club Secretary

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