We use Hotjar (supplied by Hotjar Ltd.) to better understand the user's needs and to optimise the Solution and user experience. Hotjar is a technology service that helps us better understand the visitors (for example, how much time they spend on which pages, what links they choose to click on, what their users like and do not like, etc.) so that we can develop and maintain our Solution with feedback from visitors.
Neither Hotjar nor Participant UK will use data to identify individual users or to match it with additional data on a single visitor. Hotjar stores data for 365 days and will then launch an automatic deletion process which takes about 30 days.
Hotjar also gives you the option to turn off Hotjar to save data from you via your own link or you can manage cookies in your browser (see further down on this page).