Your 360° Registration and Membership Solutions for National Sports Bodies
Grow your Sport Online with Participant
Participant UK provides sport specific online registration and data management solutions to National and Regional sporting organisations providing the tools to automate the process for memberships, events, tournaments, courses and ticket sales. We are proud to supply sport bodies including The Football Association, English Lacrosse, Bowls Development Alliance, UK Dodgeball Association, Sport Recreation Alliance, Sport Wales and Sport Structures. Please feel free to get in touch to find out more
Secure Hosting
Your Participant solution is fully hosted meaning there is no hardware or infrastructure costs
White Labelled
Integrate Participant into your existing website and branding. Sub domain and Email integration available
Unlimited Users
No restrictions on the number of system users
UK Support
Our support team will be on hand when you need them
Payment Processing
The Participant solution includes a secure payment processing feature giving you a quick and easy way of accepting VISA and MasterCard payments
Multi-Level
Create a hierarchy of organisations giving access to your clubs, regions or counties to be part of your solution
Custom Registration Forms
Build the list of questions that your customers need to complete to register. Replace your paper registration form, gathering improved customer data
Multiple pricing
Most memberships have more than one price for customers to register. Offer multiple pricing options to your customers, limit prices by age groups and gender
Free Events
Organise and manage both your fee paying and free events with Participant
Order
Confirmations
Customise the automatic email confirmation with important information about your event
Search Pages
Set up a list of your upcoming events and courses, integrate into your existing website. The listings page is automatically updated as events become full or new events are added
Membership Dates
Choose whether to set seasonal dates or an annual membership from the day of registration. Flexible options to suit your members
Membership Form
Build a custom membership form capturing all the information you need from your members
Membership Categories
Create multiple membership categories and prices. Limit a category to a particular age group
Club Membership
Enable your clubs to set up their own membership. Payment can be collected at the same time as the National membership fee and automatically distributed to the club's bank account
Membership Card
Design and set up a membership card which is available to download from the Members' Portal once registration and payment is complete
Online Registration
Accept online registrations providing your customers with the ability to register online 24/7, 365 days a year. Your customers register at their convenience
Real-Time Payment
Processing
We will securely process your online VISA and MasterCard payments, paying out to one or more UK bank accounts
Mobile Optimised
All registration pages are mobile optimised giving your customers the ultimate convenience of registering on their mobile or tablets
Individual & Group Registrations
Choose to allow customers to register one or multiple attendees within the same order. Save your customer's time by only needing to enter their card details once
Early Bird Pricing
Each price category can be limited by setting a start and end dates, perfect for early bird offers
Promotional Tools
Promote your events using the direct register link, social media and our SEO settings so that it can be found on Google, Bing and other popular search engines
Invoicing
Receive invoice registrations for your events. Once you have received the money you can reconcile the invoice against list of outstanding invoices. Send a pdf invoice by email or send manually once the registration has been received
Discount Codes
You have the option to set up and promote special discounts for your events. The discount could be a percentage amount or fixed price, available for a specific date period or limited to a number of uses, it's up to you
Invitations
Send email invitations to your contact lists or your customer database. Create the invitations, and once you have sent the emails, Participant will keep a track of the opened and successful invitations. Send follow up reminder invitations
Ticketing
Sell tickets, create your ticket categories and set up your event to collect only the details of the customer
Data Management
Tools to manage your event and customer data. The administration portal includes tools to manage your customers, send messages and reconcile the payments and registrations
Members Search
Search, view, update and export your members and customer data to spreadsheets. Create custom reports to manage your members
Email & SMS Tools
Communicate with your registered customers for each event. Send an email or SMS to your customers at any time. The message can be sent to a particular group of customers and emails can include attachments
Refunds
Issue refunds to your customers. For online payments you can refund the money directly to the card they paid with, choosing whether to refund the whole amount or part of the amount
Certificate Printing
Create, print and email certificates of attendance to your customers. This can include promotional information to promote event sponsors or future events
Financial Settlements
Each Tuesday a new settlement report will be available for you to access which includes details on all the credit and debit card transactions that we have transferred to your bank account. The report is available online whilst also being available to be downloaded to Excel and as a PDF
Participant App
Keep updated with your business on the go. View your latest registrations and a complete list of customers for each event
Automatic Messages
Set up automatic email and SMS messages to your customers. The message can be set up to be sent to all the registered customers before the event starts or once the event is underway or ended
Transfers
Easily transfer customers that have either booked the wrong event or wish to transfer to a different date. Transfer and send a new confirmation email within a couple of clicks
Reports
Use multiple reports to manage your members, registrations and finances. There are reports to search and filter registrations and their delegates, as well as reporting on refunds
Customer Database
Create a database of customers which have registered on your events. Use your data to promote your business and future events
Renewal Memberships
Set up renewal emails for your members providing an easy and quick way to retain your them
Online Evaluation Forms
Collect the feedback from your customers easily and online. Setting up an evaluation form just takes a few minutes and will provide important information and marketing quotes
Copy
Create as many events, courses, conferences and memberships as you need. The copy event feature makes it easy to set up repeat or regular events
Google Analytics
Connect your Google Analytics account to your Participant solution. Gather important statistics
Increase Usage
Grow your business by working with Participant. Give us a call and we would be extremely happy to help you set up a registration page for other events you run
Take a look at how our customers are using participant...
National Membership
Club Membership
Courses
Camps
Events
Conferences