The Health Services Research Network Spring meeting highlights important new organisational research on patient safety, addressing particular gaps in knowledge and understanding for those managing, delivering and using health and care services. The quality and safety of healthcare has been highlighted in recent high-profile enquiries, from the Francis report on failings at mid-Staffordshire NHS Trust to the Berwick review on improving care. The NIHR Health Services & Delivery Research programme commissioned a series of new patient safety studies in 2010 which have now completed.
This meeting provides an opportunity to examine some of the underlying system issues in more depth. This includes ‘relations of inter-dependency’ between specialist teams, clinical units, and health and social care agencies working across the care pathway, especially as patients are admitted or discharge from hospital. It also includes ‘relations of accountability’ between clinicians, senior managers and the leaders of change working to improve and assure safety, or between clinicians and patients in the wake of a safety event. The organisational focus also allows examination of Board governance, safety culture and how organisations respond when things go wrong for patients. Together, these studies offer new insights into the sources of resilience and risk in healthcare, including new opportunities for learning and improvement. As researchers, there is also the chance to reflect on contributions to methodology, from general approaches used in these studies such as narrative analysis and realist evaluation to particular techniques, such as process mapping. Following substantive presentations by lead researchers, there will be opportunity for discussion and reflection, with identification of further research gaps, links with other service initiatives (such as patient safety collaboratives) and key learning for making care safer for patients.
View speakers and topics at www.hsrlive.org/events/hsrn-spring-meeting-2014
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For a detailed list of HSRN members, please visit: www.hsrlive.org/page/our-members